Riley AI is coming Q4 2026.Join the waitlist
Coming SoonQ4 2026Customer SupportIncluded in UpGPT Platform — from $497/mo

Riley AI

Customer support agent that reduces your inbox by 70%

💬SMS📧Email💭Chat

What It Does

Riley handles customer inquiries, FAQ resolution, billing questions, and policy clarifications across any industry. Provides instant, accurate responses and knows when to escalate to human staff — with full context handed off automatically. Reduces support inbox volume by 70% while maintaining high customer satisfaction.

  • FAQ and policy resolution across any vertical
  • Billing and account status lookups
  • Smart escalation to human staff with full context
  • Multi-channel support (SMS, email, chat, web widget)
  • Knowledge base integration for accurate, up-to-date answers
  • CSAT tracking and continuous improvement loop

How It Works

What goes in, what comes out.

Inputs

  • Customer inquiry (any channel)
  • Account and order data
  • Knowledge base / FAQ documents
  • Escalation routing rules
  • Product or service policies

Riley AI

Outputs

  • Instant FAQ response
  • Account status summary
  • Policy clarification
  • Escalation ticket with full context
  • Customer satisfaction rating

Get notified when Riley AI launches

Riley AI is expected Q4 2026. Join the waitlist to be first in line.